Find the Right Prosthetic and Orthotic
Have you ever found yourself wondering, "Am I at the right clinic?" If so, you're not alone. According to the Centers for Disease Control, nearly 2 million Americans use orthotics, and the Amputee Coalition estimates 2.1 million use prosthetics. With over 4 million people in the U.S. living with limb loss or limb difference, finding the right prosthetic and orthotic (O&P) clinic can make a significant difference in your care—and your life.
At Alliance Prosthetics and Orthotics, we believe that choosing a clinic starts with asking one key question:
"How do I want to feel at the end of each appointment?"
While factors like insurance coverage, location, and transportation are important, the emotional and relational experience you have with your clinic staff can be just as vital. Here are four priorities to help guide your decision:
1. Do You Understand the Process?
A great clinic should communicate clearly. When you speak with your clinician or front office team, do you know what the next steps are? Are timelines, appointments, and your financial responsibilities explained in plain terms? If something isn’t clear, does the staff help you find answers—or are you left chasing them down? A responsive team that owns mistakes and works to resolve them is a strong sign you're in the right place.
2. Do You Feel Heard?
You deserve more than a rushed appointment. A quality clinic will make you feel like more than just a number. You should have enough time to ask questions, share your goals, and feel confident that your concerns are being taken seriously. When providers build personalized care plans around your goals, better outcomes follow. If you’re not feeling heard, consider speaking with the office manager—your voice matters.
3. Are They Kind and Compassionate?
No one has time for rudeness, especially during a healthcare journey. The right clinic will treat you with dignity and respect. Do they work with your schedule and offer flexible appointment times? Are difficult conversations handled with grace? In O&P care, where patients often stay with the same clinic for years, kindness and mutual respect are essential.
4. Do They Believe in You?
Perhaps the most powerful question: Does your clinic believe in your potential? In challenging times, having a care team that offers hope and believes in your progress can make all the difference. A great provider helps you dream big, even when you’re struggling to see what’s next.
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At Alliance Prosthetics and Orthotics, we are confident you’ll find yourself answering “yes” to all these questions. That’s because we follow three core principles in every patient interaction:
- We value patients and their time.
- Patient satisfaction is non-negotiable.
- Everyone can achieve their goals.
Our mission is to inspire a deep passion for setting and achieving goals among our patients with physical disabilities, helping them recognize their inherent value and worth. We live this out through five core values: Integrity, Intentionality, Compassion, Creativity, and Joy.
If you’re ready to experience the Alliance Difference, click here. We’d be honored to walk alongside you on your journey.
May 5, 2025
Alliance Prosthetics and Orthotics